When it comes to choosing the perfect place to live, we know that asking the right questions is key!

If there's anything else you're curious about, please make sure to reach out to our friendly staff, and we'll be more than happy to help!


Where is Sherman View Communities Located?

The Leasing Office is Located at:
209 Charleston Boulevard  | Macomb, Illinois


Is Parking Available?

Yes


Do I Need Renters Insurance?

In our efforts to continue striving to create a safer living environment for all, we require all residents to carry an active renter's insurance policy during their lease term. Requiring renters insurance has become a common practice throughout apartment living to adequately protect one's belongings such as phones, electronics and other valuables. Our research has found that most of these items if damaged or stolen, fall under your homeowner's deductible, so there is no coverage in place. Renter's insurance provides peace of mind and protection from the unforeseen events that sometimes occur. For your convenience, we've identified a National insurance provider that has agreed to provide a comprehensive policy to residents at our communities at a preferred group rate!


What is the Resident Portal?

All of our residents have access to our online resident portal, to assist you in paying rent and submitting maintenance requests, all with just a few clicks of your mouse!


How can I arrange to see an apartment?

Certainly, we would love for you to visit please call the leasing office at 309.588.4497 and make an appointment today.


What kind of information will Sherman View need from me to process my rental application?

To complete an application and rental agreement you will need a state-issued photo ID and proof of income.


How do I pay my rent?

You may pay your rent with a credit card or bank account via online payments. Aside from online payments, you can also mail a check or money order to:

5600 North River Road, Suite 925
Rosemont, Illinois 60018

You can find the link to the online payments under the "Resident Portal" option on the menu located at the top of each webpage.  Following the "Resident Portal," link will take you to the portal that allows you to pay your rent online. You will need to contact the office for your account number for the initial set-up.


What are the leasing terms?

Sherman View Communities has 10 - 12-month flexible terms.


What utility accounts do I need to establish? What is included?

Trash and water/sewer is included in your rent all other utilities are the responsibility of the renter.


Something broke. How do I submit a maintenance request? What is included?

You can submit a maintenance request using our automated maintenance request system. The service request form can be found on the menu located at the top of the webpage "Residents Portal." When you click on the option, you will be taken to the webpage that allows you to submit your maintenance request.


What do I do if I have a maintenance emergency and it can't wait till morning?

If something is broken in your apartment and requires immediate attention and it is after office hours, please call the maintenance emergency number ASAP and our maintenance staff will be out in a jiffy! Please note that non-emergencies will be billed to the resident for after-hour services, including lockouts. The maintenance emergency number is 309.588.4497.


Can I paint the walls / attach stuff to them?

When you move out, the apartment should look the same way it did when you moved in minus normal wear and tear. If the tape has taken off paint from the walls, you could be charged. You are not allowed to paint or change the color of your walls.


Are we allowed to have pets and are there any fees?

Yes, you are allowed to have pets, but there are fees that need to be paid and all pets MUST be registered with the office. Some restrictions apply. Restrictions animals must be Spayed/Neutered, 2 pets per lease. There is a non-refundable pet fee of $250.00 for a dog and $250 for a cat.  The fee must be paid before the move-in or stay of any pet. Also, there is a  monthly fee of $30.00 that will be included in your rent. Any illegal pets found in apartments will be fined $100 per occurrence. Also, non-pick up of pet waste will result in a $25 fine per occurrence. All pets must be registered with the city of Macomb.